Terms & Conditions - Black Friday Campaign 2018

Please ensure that you are not an existing customer.

To claim a refund:

  • Inform us by calling and speaking to us/emailing us. Click here...
  • Ensure that you do not open the 15kg bag or 7 kg bag before you request a refund. The taste guarantee & money back guarantee is based on usage of the sample not the 15 kg or 7 kg bags.
  • Your money will be refunded 24hours after we receive the 2 x 15kg bags or 2 x 7 kg bags with the unused dog bed.
  • You will receive the order with a label to return the products to us.